Effective Date: June 19, 2026
Duran Digital ("Duran Digital," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website (durandigital.co) or communicating with us, you agree to the practices described below.
INFORMATION WE COLLECT
We may collect the following information when you interact with our website or services: Contact information you provide voluntarily, such as your name, mobile phone number, email address, and any message or details you submit through our website chat widget. Business information you share with us in the course of discussing or receiving our services, such as your company name and the services you are interested in. Technical information automatically collected when you visit our site, such as your IP address, browser type, device information, and general usage data, which may be gathered through standard analytics tools.
HOW WE USE YOUR INFORMATION
We use the information we collect to: Respond to your inquiries and provide the services you request. Send you service-related and transactional messages, such as replies to questions you submit, appointment or follow-up information, and updates about work we are doing for you. With your consent, send you informational or promotional messages about our services. Improve our website, services, and customer experience. Comply with legal obligations and protect our rights.
SMS / TEXT MESSAGING
When you provide your mobile phone number through our website chat widget and consent to receive text messages, you agree to receive SMS messages from Duran Digital. These may include customer care, follow-up, appointment, and informational or promotional messages. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any product or service. You may opt out of receiving text messages at any time by replying STOP to any message. You may reply HELP for assistance. After you opt out, you will no longer receive SMS messages from us unless you opt in again. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information you share with us for the purpose of text messaging is used solely to communicate with you and to provide our services.
HOW WE SHARE INFORMATION
We do not sell your personal information. We may share information only in the following limited circumstances: With trusted service providers who help us operate our business and deliver our services (for example, software platforms we use to manage communications and projects), and only to the extent necessary for them to perform those functions. When required by law, regulation, legal process, or governmental request. To protect the rights, property, or safety of Duran Digital, our clients, or others. As noted above, mobile phone numbers and SMS consent information are never shared with third parties or affiliates for marketing purposes.
COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to understand how visitors use our site and to improve performance. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.
DATA SECURITY
We take reasonable measures to protect the personal information we collect against loss, theft, and unauthorized access. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
YOUR CHOICES AND RIGHTS
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. You may also opt out of marketing communications at any time, including by replying STOP to text messages or by contacting us directly.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
CHILDREN'S PRIVACY
Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.
CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, you can reach us at:
Duran Digital
Beverly, Massachusetts
Email: [email protected]
Phone: (978) 961-4253
Website: durandigital.co