Effective Date: June 19, 2026
These Terms of Service ("Terms") govern your use of the Duran Digital website (durandigital.co) and any services, communications, or interactions you have with Duran Digital ("Duran Digital," "we," "us," or "our"). By visiting our website, submitting your information, or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.
WHO WE ARE
Duran Digital provides local marketing services to home service businesses, including Google Business Profile optimization, review generation and management, missed-call text-back automation, and related lead-response and reputation-management services.
USE OF OUR WEBSITE
You agree to use our website only for lawful purposes. You may not use our website to: Submit false, misleading, or fraudulent information. Attempt to gain unauthorized access to our systems, accounts, or data. Interfere with the proper functioning of our website or chat widget. Use automated tools to scrape, harvest, or extract data from our website without our permission. We reserve the right to restrict or terminate access to our website for anyone who violates these Terms.
COMMUNICATIONS AND SMS CONSENT
When you submit your mobile phone number through our website chat widget and opt in to receive text messages, you consent to receive SMS messages from Duran Digital related to your inquiry, our services, and, where applicable, promotional updates. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any product or service. You may opt out at any time by replying STOP, or request help by replying HELP. For more detail on how we handle your information, please see our Privacy Policy.
SERVICES AND ENGAGEMENTS
Any services performed by Duran Digital for a client are governed by the specific agreement, proposal, or order entered into between Duran Digital and that client. These Terms apply generally to our website and communications and do not replace or override the specific terms of any separate service agreement. Pricing, packages, and availability described on our website are for general informational purposes and are subject to change. Nothing on this website constitutes a binding offer; a service relationship begins only once both parties agree to specific terms.
NO GUARANTEE OF RESULTS
Duran Digital works to improve our clients' online visibility, review volume, and lead response through Google Business Profile optimization, review systems, and missed-call automation. However, search engine rankings, review acquisition, lead volume, and similar outcomes depend on many factors outside our direct control, including but not limited to platform algorithm changes, market conditions, competitor activity, and customer behavior. We do not guarantee specific rankings, lead counts, review counts, or revenue outcomes.
INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, and design elements, is the property of Duran Digital or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our website content without our prior written permission.
THIRD-PARTY LINKS AND SERVICES
Our website and services may reference or link to third-party platforms (such as Google Business Profile, review platforms, or scheduling tools). We are not responsible for the content, availability, or practices of third-party websites or services, and your use of them is subject to their own terms and policies.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Duran Digital and its owner shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website or services, including but not limited to loss of business, revenue, or data, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from our services will not exceed the amount paid by you to Duran Digital for the specific service giving rise to the claim.
INDEMNIFICATION
You agree to indemnify and hold Duran Digital harmless from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your misuse of our website, violation of these Terms, or violation of any rights of a third party.
CHANGES TO THESE TERMS
We may update these Terms from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.
GOVERNING LAW
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in Massachusetts.
CONTACT US
If you have any questions about these Terms, you can reach us at:
Duran Digital
Beverly, Massachusetts
Email: [email protected]
Phone: (978) 961-4253
Website: durandigital.co